SOUL OF INDIAN FASHION

Security & Privacy Policy

Roop Darshan credit card information security policy

Roop Darshan uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

  • Payments are processed in real-time
  • Roop Darshan does not have access to your full card number, this credit card payment is secured by DPS
  • DPS have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
  • DPS Payment Express Software is certified with over 200 banks globally
  • Visit www.paymentexpress.com for more info on online credit card payments.

DPS Payment Express

Roop Darshan take the utmost precautions to protect our customers information. Protecting your personal information is very important to us that is why Roop Darshan apply the most advanced technical measures relating to best e-retail practice to protect against loss, alteration or unauthorised third party access to customer information.

We use secure servers and secure socket layer (SSL) data transfer for strong encryption for all our customer information. An SSL certificate or "Secure Certificate" is an electronic document that is stored on our website that allows "Secure Socket Layer" (SSL) communication which is encrypted. When you enter a secure area on our website such as the 'My Account' section and the Checkout, you will notice a padlock switches on in your browser's status bar. In your address bar you see an 's' gets added to 'http' which indicates the encryption of data. This means that any personal data entered on our website cannot be intercepted and read by any unauthorised third party.

[INSERT SCREEN CAPTURE OF BROWSER HEADER TO SHOW SECURE PAGE]

The servers on which we collect and store personal information are kept in a secure environment – as safe as any bank. Any information collected on the Roop Darshan website will never be disclosed to any third-party under any circumstances.

If you are using one of our order forms we will only request the minimum information required to process your order. This information is used for shipping and billing purposes and to complete our customers orders. If we have any issues when processing an order, this information will be used to contact a customer.

At any time you can log into your 'My Account' and change your personal information such as your delivery or billing address details or newsletter subscriber details. If you need to contact a member of our customer service team to help you quickly update your personal data provided to us. This can also be done by emailing us using our contact form.

Collection for Statistical Information

Roop Darshan may collect statistical information regarding the pages you visit on our site which is non-identifiable. Ocassionally we may also conduct a Customer Survey to help us improve our service, enhance customer satisfaction and gather information regarding purchasing and demographics. Any identifiable information is not requested.

If you have any questions about the personal information we collect online or our Privacy Policy at Roop Darshan, please email us or write to us on:

Customer Care:

Mount Roskill

Street Address

1 White Swan Road,
Mount Roskill, Auckland 1041
New Zealand 

Phone

+64 9 626 2922

Fax

+64 9 626 2924

Email

info@roopdarshan.co.nz

 

Papatoetoe

Street Address

221 Great South Road,
Papatoetoe, Auckland 2025
New Zealand 

Phone

+64 9 277 2922

Email

info@roopdarshan.co.nz

IP Addresses

Customer IP addresses may be used incidentally to help diagnose problems with our server or for administrative purposes. IP addresses are used to gather broad demographic data on customer traffic patterns and site usag. This information is only used internally and assists us in developing our website to improve our customers online experience.

Cookies

Cookies are small text file which contains information sent by a web server to store on a web browser, so it can be read back when you return to the site.
This feature is helpful as it allows your web browser to remember specific information such as your user ID, items in your shopping cart and other customisations when you revisit our website days or weeks later by matching the cookie on your computer with the counterpart in the database.

Cookies are used by many websites on the Internet and are very beneficial in being able to improve the functionality of websites, and the online experience for the user. Cookies cannot carry viruses and cannot install malware on your computer.

We see it as our responsibility to provide transparency about the cookies we use on the Roop Darshan website, so you can see what data we record, and why it has been recorded. The cookies we use are as follows:

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
PHPSESS ID In computer science, a session identifier, session ID or session token is a piece of data that is used in network communications (often over HTTP) to identify a session, a series of related message exchanges.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Favourites.
WISHLIST_CNT The number of items in your Favourites.
Google Analytics Google's web analytics

If you wish to control or delete cookies on your computer, you can do this in your web browser’s privacy settings. Please note that disabling cookies may diminish your online browsing experience.
For more information on how to change the cookie settings in your browser, please click here.

Policy Updates

We may from time to time update our Security and Privacy Policy. Amendments to this policy will be posted on this page.